Wi-Fi was poor and disrupted our plans.

The staff went above and beyond catering to my vegan breakfast needs the views from my room were absolutely delightful

staying at golden tower pinheiros by fenix hoteis was a delight. the property was well-kept and clean. the staff was great, especially with their whatsapp service to share room info and answer questions. breakfast had a wonderful variety of fruits, breads, cheeses, meats, and warm items, making it a real treat.

totally recommend

Perfect spot for exploring the city. We loved visiting the Instituto Cultural Tomie Ohtake and relaxing at the Pinheiros Sport Club. The breakfast amazed us with its variety. The staff were super friendly and always ready to help us out.

We had a bit of trouble at check-in. it took longer than expected and we missed breakfast because of it. It would be nice if they could streamline that process.

heartwarming reception that made our rainy arrival a brighter experience

Welcoming staff, spacious room, wonderful breakfast.

Super friendly staff & nice views

Had a decent stay, but we were moved a couple of times 'cause the AC was totally whack. The staff were really nice about it, though, and the breakfasts were on point with lots for vegans. The location's cool, but waiting in the lobby for check-in was kinda annoying. Overall, not bad, but the air con was a bummer.

Comfortable bed and clean linens.

The check-in process was abysmal. I arrived at 3:30 pm, and my room wasn’t ready, despite the official check-in time being 2 pm. It felt incredibly frustrating to have to wait and be told that they were looking for another room just because theirs wasn’t prepared.

The hotel staff was welcoming and the breakfast was quite good, with a solid variety. However, the bathroom felt cramped and it was disappointing that parking wasn’t included in the stay. The location was a plus, offering easy access to nearby dining options.

I stayed for 3 nights in a luxury double room while visiting the nearby Brazilian Museum of Sculpture. The vegan breakfast was a delightful surprise, offering a range of options that exceeded my expectations. The room was clean and spacious with a stunning view of the city, making my stay enjoyable. However, I was disappointed by the lack of adequate gym facilities and the unstable wifi connection during my visit.

I stayed for 2 nights in a luxury double room and had a fantastic experience celebrating a birthday. The vegan breakfast exceeded my expectations, and the staff went above and beyond to accommodate my needs. The room was clean, spacious, and had a great view of the city.

the gym facilities were inadequate.

Staying at Golden Tower Pinheiros By Fenix Hoteis was a delight. The staff were incredibly friendly and responsive, helping me feel welcome throughout my stay. The breakfast was a standout with a fantastic variety of fresh fruits, breads, and warm dishes to start each day on a high note.

The gym was quite small and gym equipment was dated.

The elegant decor and accessible layout made my stay comfortable and enjoyable. The staff was exceptionally attentive, and the breakfast featured a delightful selection of fresh fruits and pastries that brightened my mornings.

Noise from the hallway was quite disturbing at times.

The hotel is well maintained and clean, featuring friendly staff that were responsive and helpful. The breakfast is a standout, offering a wide variety of options including fresh fruits, various breads, cheeses, and warm dishes, making it a perfect start to the day. The location is also very convenient, close to restaurants and main streets, adding to the overall experience.

I loved the breakfast here! Fresh fruits and delicious pastries were a highlight. However, the gym was pretty tiny and not ideal for workouts. Overall, a decent stay.

I spent 3 nights at the Golden Tower Pinheiros in a Luxury Double Room. The location felt perfect for exploring São Paulo, easy access to public transport and local attractions. The room was spacious, clean, and very comfortable. I really enjoyed the breakfast. there were plenty of options to choose from, including fresh juices and local pastries. But, the gym was a letdown. It’s tiny with outdated equipment that barely qualifies as a gym. The WiFi was frustrating too, it kept dropping. I also faced some issues with the check-in process, which was a bit disorganized and frustrating. The staff were nice, but they could improve their communication about room availability and check-in times. Overall, the hotel has great potential but definitely needs upgrades and better service efficiency.